Maintenance a person does.
Updates tested on staging before they reach production, backups you can actually restore from, and a named engineer who answers when something breaks.
- Backups
- 4x daily
- Updates
- Staging-tested
- Response
- 1 business hour
- Status report
- Every Friday
What we take responsibility for
Ongoing and open-ended, quoted per site. If you want a fixed monthly scope with published prices, the care plans are the productised version of this.
Updates that cannot break the site
Core, plugin and theme updates run on a staging clone first. Anything that regresses is held and reviewed by a developer before it reaches production.
Backups you can restore from
Encrypted, off-site, four times daily, thirty-day retention. Integrity verified weekly, because an unverified backup is a hope, not a backup.
Security handled, not sold back to you
Continuous scanning. If the site is compromised we clean it at no extra charge. It is included in every tier rather than being the upsell.
Someone on call
Production-down reaches a senior engineer within one business hour during coverage, four hours overnight.
A written status every Friday
What we updated, what we caught, what we monitored, what is next. Prose in your inbox, not a dashboard you have to log into.
Community and store specialists
The engineers who maintain BuddyX Pro, the 26-plugin BuddyPress Community Bundle and the Reign theme.
How we take a site on
We look before we quote. A site that is already broken gets the repair priced separately, so you are not paying a monthly fee to inherit someone else's emergency.
We audit the site
Plugin inventory, update debt, backup state, known vulnerabilities, performance baseline. You get the findings whether or not you hire us.
We quote the tier
Which plan actually fits, and the separate cost of anything already broken. No monthly fee starts until the site is stable.
We take the pager
Monitoring goes live, the first staged update runs, and the Friday status email starts.
Maintenance, care plan, or neither
An honest comparison, including the case where you should not hire us.
| Quoted per site | $99 to $499 per month | Your team's time | ||
| Open-ended, shaped to the site | Fixed monthly scope | Whatever gets attention | ||
| The site is unusual or large | The site is typical | You employ a WordPress engineer | ||
| Agreed per contract | One business hour | Whoever is free | ||
| Costs more than a plan for a simple site | Too rigid for an unusual stack | Context-switching is the real cost |
Questions before you hand over a site
Do you take on sites that are already broken?
What access do you need?
What if we want to leave?
Is this the same as the care plan?
Get a quote
Tell us about the site and what worries you about it. We audit before we quote, and the audit is free.