Someone senior watching the site.
Four tiers, flat per-site pricing, cancel anytime. Staging-tested updates, backups four times daily, malware removal and a written status every Friday.
- Tiers
- Four
- From
- $99 / month
- Emergency response
- 1 business hour
- Money back
- 30 days
Four tiers, sized to what the site actually needs
Each tier stacks on the one below. Every plan carries the same engineering baseline; the tiers differ on how fast we respond and how much development time is included.
Essentials
If the site rarely changes.
- 24/7 uptime monitoring
- Cloud backups, four times daily
- Staging-tested updates
- Weekly written status
- Malware scan and removal
Professional
Once the site earns money.
- Everything in Essentials
- Faster backup cadence
- Priority queue
- Emergency support SLA
- 30-day money-back guarantee
Ultimate
High-traffic stores and busy communities.
- Everything in Professional
- Dedicated account management
- eCommerce performance work
- BuddyPress and community specialists
Care Pro
When the site is still being built.
- Everything in Ultimate
- Four rolling development hours a month
- Small features shipped, not just maintained
- Basecamp board with a named engineer
Eight inclusions, in every tier
Independent uptime probes from three geographic regions. Downtime alerts the on-call engineer within sixty seconds. Public status URL on request.
Encrypted backups every six hours to an off-site bucket, retained for thirty days. One-click restore to any point in the window, and backup integrity is verified weekly.
Patchstack and Sucuri scanning runs continuously. If a compromise is detected we clean the site at no extra charge. This is part of every tier, not an upsell.
Plugin, theme and core updates run on a staging clone first. If anything regresses the update is held and a developer reviews it. Updates only reach production once they pass.
A written status email every Friday: what we updated, what we caught, what we monitored, what is next. No surveillance dashboards, no PDF noise.
Cancel within the first thirty days for a full refund. Renewals after that window follow the published refund policy.
Production-down tickets reach a senior engineer within one business hour during coverage, and within four hours overnight.
The same engineers who maintain BuddyX Pro, the 26-plugin BuddyPress Community Bundle and the Reign theme handle your community site.
4.8 out of 5 from 93+ reviews on Trustpilot
What customers say, in public, under their own names
Loved the REIGN product. They were there the entire time helping me set things up, and when things went wrong they were quick to take action and help.
After 16 years of buying WordPress themes and plugins, I know exactly what bad support looks like, and Wbcom Designs is the polar opposite.
Great speedy support and great plugins.
Questions before you commit
What do the plans cost?
What if my site is already broken?
Can I cancel?
Who actually does the work?
What if I need more than maintenance?
Tell us about the site
We will tell you which tier actually fits, and say so if the honest answer is that you do not need one. Scoping is free.