The checkout page is an extremely important part of E-Commerce websites. A lot of important operations happen on the checkout pages like calculating shipping charges, applying coupons, and many more. So, if you want to increase the number of customers on your E-Commerce portal, you must design your checkout page properly. It will allow your customers to make their purchases quickly and easily.
So, here we are with a few ways by which you will be able to optimize checkout page of your E-Commerce store:
1. Make the checkout process simple:
Most people abandoned the shopping process midway only because the checkout process is extremely frustrating. These are some of the best ways by which you will be able to make the checkout process simple and easy:
Remove unnecessary fields:
Do not include too many fields on the checkout page. It must only include those fields that are absolutely essential for the completion of the checkout process. The fewer the fields, the easier will it be to complete the purchase. There are a number of ways by which you will be able to remove unnecessary fields. You can add different types of extensions and plugins. This will allow you to create an easy checkout process with just a single click of the mouse.
Opt for a one-page checkout:
A one-page checkout can be quite effective in running your online store. This will speed up the checkout process and will also keep your customers happy and satisfied. The customers will be able to add items to the cart and make their payments from the same page itself. One-page checkout also eliminates all kinds of interruptions and makes the checkout process faster.
Payments should be done from your website:
You must allow your customers to make their payments in whichever way you wish to. This may include debit card, credit card, UPI or direct bank transfer. Do not ask your customers to navigate to third-party websites to make their payments. This may cause them to doubt your professionalism and they may leave your website.
Enable guest checkout process:
If any guest wants to make a purchase from your website, they should be able to do it easily. You must not ask your guests to log in to your website only to make a purchase. This may take a lot of time and your guests may opt-out of purchasing products from your website. If it is absolutely important to create an account, the process must be a simple one. You may also ask your shoppers to login using their existing accounts on Google, Facebook, Amazon, and other platforms. This will speed up the checkout process.
2. Offer additional purchases:
You may ask your customers to purchase additional items from your website. This offer should be made on the checkout page itself. You may take the help of plugins and extensions to offer additional items to your customers. This will help you to increase the sale on your website and will also benefit your customers.
Also Read: Store Performance Optimization
3. Offer multiple payment methods:
Some of the most recommended online payment methods for the customers include debit cards, credit cards, e-wallets, and many more. You should be able to offer more than one payment method to your customers so that they are able to make their payment easily. You may also allow your customers to make your payments through third-parties like Amazon Pay and PayPal. This will give your customers amazing shopping experience and they will not hesitate to buy products from your website.
4. Display cross-sell and upselling:
Upselling is the process of offering similar products to your customers that are of a higher price. The products are more feature-rich and are of superior quality. Such offers may lure the customers to put more money on a similar product. Cross-sell is a product recommendation method which will complement the product that the customer is buying. A lot of product recommendation extensions are available using which you will be able to add upsells and cross-sells on the checkout page itself. You may also recommend recently viewed and top-rated products to your customers.
5. Gift points and rewards:
Points and rewards are excellent ways of attracting customers to your website. You can give discount coupons and free products to your repeat customers and potential buyers. This is an incredibly effective way of increasing the sale on your website. If you want to keep yourself above your competitors, it will also help you to increase your overall order value. You can also show your customers the number of points that they might get on completing their purchase. This will motivate them to buy that product so that they are able to earn extra points. In some cases, they might also add extra products to their cart to earn more points. You will also be provided with certain extensions to help you with the purpose. Using these extensions, it becomes extremely easy for you to reward your customers with discounts and points.
6. Acquire the trust of your customers:
Gaining your customer’s trust is very important in E-Commerce platforms. You should ask them to share their personal experience with each other. You may display testimonials and reviews on the checkout page itself. You may also show membership offers on the checkout page. This may inspire your customers to purchase membership plans from your website. You must also include the live chat features. This will allow your customers to get in touch with you in case they face any kind of problem. The return policy must also be made visible so that your customers find you reliable and trustworthy and they need not have to worry before purchasing something from your store.
Final Thoughts on How To Optimize Checkout Page
So, as you can see, the checkout page is of extreme importance for the success of your WooCommerce store. The checkout page must be designed carefully in the best possible so that your customers are able to purchase their products without getting frustrated. A lot of plugins and extensions are also available which will help you to design a perfect checkout page for your WooCommerce website.